Policies

For your safety and ours.

Balance is due at the conclusion of service.
Cancellations:
- Cancellations up to 30 days before your service receive a full refund minus a 10% fee.
- 50% of your deposit will be refunded if you cancel 15-29 days before your service.
- Refunds are not given for cancellations within 14 days of your service.
Guests are responsible for specifying the appropriate drop off time for airport shuttle service or special events (e.g. sporting event, music or theater performance, reservation, etc.).
Tasting fees are the responsibility of the guests and are not included in the wine tour prices.
Wine tours that extend past the 5pm drop off time will incur additional fee of $135 per hour.
A 20% driver gratuity is added to the final bill. This gratuity is at the discretion of the client and may be adjusted or removed upon request.
All hourly billing is billed by the quarter hour.
Bridge tolls, highway tolls, and airport fees incurred during service will be added to the final bill.
No persons under 21 are permitted to consume alcohol inside the vehicle.
No smoking is allowed in the vehicle.
Vehicle damage and sanitation fees:
- Smoking: $300
- Sanitation/Biohazard Fee for passenger bodily waste in or on vehicle: $500-$1000
- Excessive Cleaning Fee for spilled beverages, ground in food, broken glasses: $300
Client is responsible for any physical damage done to the interior or exterior of the vehicle as a result of their behavior.